For quote-heavy Australian service businesses

Stop paying for website enquiries your team still has to chase.

Your website should do more than collect a name and phone number. It should ask what the customer needs, where the job is, how urgent it is, and whether photos or extra details are needed before your team calls back.

Built for service and trade enquiriesPhotos, suburb, urgency and job typeManaged setup plus monthly improvement

Watch how a vague enquiry becomes a clearer quote request.

Use this block for your 60-second video or Loom embed. Until the video is ready, the storyboard beside it explains the same sales argument.

Try the free check
1
The customer submits a vague message."Need a quote. Please call me."
2
The missing details are made visible.Job type, suburb, urgency, photos, access and timing.
3
The website asks better questions.The customer gives the basics before your team spends time calling back.
4
Your team receives a clearer summary.The first callback starts with context instead of starting from zero.
Free Quote Request Check

Paste a typical enquiry and see what your website should ask before your team calls back.

This free check does not generate a real quote. It shows what information is usually missing from vague website enquiries and what a better quote request path could collect.

You will see an instant on-page result. No quote is produced and no customer is contacted from this check.

Your result will appear here

See the missing details before your team has to chase them.

Run the check to see likely missing information, better questions your website should ask, and a sample team summary.

Example missing details

  • Job type
  • Suburb or site location
  • Urgency and preferred timing
  • Photos, plans or measurements
  • Access details and preferred callback time
Before and after

From vague enquiry to clearer job summary.

This is the practical change: your website asks better questions before your team spends time chasing details.

Before

What many teams receive now

Customer message: "Need a quote. Please call me."

  • No job type
  • No suburb or site details
  • No urgency or preferred timing
  • No photos, plans or access notes
  • Team starts from zero on callback
After

What your team can receive instead

Enquiry summary: Job-ready callback notes with the basics already captured.

  • Service needed and job type
  • Suburb, timing and urgency
  • Photos or files requested where useful
  • Customer contact details and preferred callback time
  • Cleaner next step for the right person
Why quote requests get delayed

Most quote delays start before your team calls back.

Customers search, compare, check trust, ask questions, decide whether to contact you, then submit job details. The biggest friction usually happens when the customer is ready but the website is not asking enough.

1

Customer searches

They compare options and check if you look relevant.
2

Customer has questions

They want price, service fit, timing, area or process clarity.
3

Decision to enquire

If it feels hard, slow or unclear, they leave or go cold.
4

Details are incomplete

Your team chases job type, photos, suburb, urgency and access details.
5

Clearer handover

The assistant creates a better summary before your team calls.

If your team keeps chasing the same missing details, the enquiry process is doing too little.

This page is for service businesses where quotes depend on more than a name and phone number.

Problem

Vague quote requests

Customers submit short messages that do not give your team enough to assess the job.

Problem

Slow first response

The customer waits while your team is on site, with another customer, or closed for the day.

Problem

Paid leads go cold

Ad or SEO traffic creates enquiries, but poor detail capture weakens follow-up and conversion.

Problem

Staff chase photos

Photos, plans, measurements and access notes arrive later, often across email, SMS or WhatsApp.

Problem

Hard to prioritise

Urgent, high-value and poor-fit enquiries look similar until someone manually qualifies them.

Problem

No clean lead record

Important context stays in calls, inboxes and notes instead of a simple enquiry list your team can review.

How it works

Your website asks the right questions before your team calls.

The first version stays narrow: one website, selected services, clear question paths, a simple lead list and a manageable monthly improvement rhythm.

Visitor asks a question or starts a quote request.
The assistant helps with common questions and moves interested visitors into a clearer request.
The assistant asks for the job basics.
Service, job type, suburb, urgency, preferred timing and customer details.
Photos, plans or extra notes are requested where useful.
The page can prompt for attachments or direct the customer to the right next step.
Your team receives a clearer summary.
The enquiry is easier to prioritise, reply to and prepare for.
Monthly review improves the questions.
Question paths and handover notes are adjusted based on real enquiries.
Your team still controls the quote

Your team still owns the quote, advice and customer relationship.

The assistant does not replace your estimator, sales team or service manager. It helps collect enough detail so your team can respond with less back-and-forth.

  • Your team confirms price, availability and scope.
  • Your team handles exceptions, judgement calls and site-specific decisions.
  • Your team controls final customer communication.
  • AI Strategy Tools manages setup, tuning, monitoring and improvement within agreed scope.

Built for service businesses where job details matter.

The assistant is configured around your services, common questions, quote request process and the information your team needs before callback.

Customer

Website question handling

Answer common service, timing, area, process and next-step questions before the customer contacts you.

Customer

Guided quote request

Ask for service type, job type, suburb, urgency, timing, photos and contact details.

Team

Clearer enquiry summary

Send your team a practical summary they can use before calling the customer.

Team

Simple enquiry list

Capture submissions into a simple list or tracker so leads are easier to review and follow up.

Managed

Monthly improvement

Review real enquiries, missed questions and drop-off points, then tune the assistant within agreed scope.

Managed

Practical scope control

Launch a clear version first. Additional services, languages, integrations or major rebuilds are scoped separately.

The managed service

Managed AI Quote Request Assistant.

For quote-heavy service businesses that need better job, project or site details before callback. Pricing is indicative and confirmed after a short scope review.

Recommended first setup

AI Quote Request Assistant

from A$4,950 setup + A$1,249/month

Smaller or larger deployments are confirmed after review.

  • Managed assistant on one website
  • Up to three guided quote request paths
  • Job type, suburb, urgency, timing and requirement capture
  • Optional attachment prompt for photos, plans or documents
  • Simple enquiry list / tracker setup
  • Email or phone notification path
  • Monthly lead-quality review and tuning
Scope boundary

What is not included by default

The first version is deliberately narrow so it can be launched, tested, and improved without becoming a custom software project.

  • -Unlimited custom changes
  • -Deep CRM, ERP or job-management integration without a separate scope
  • -Multiple websites, brands or languages unless scoped
  • -AI voice intake unless added later
  • -Government, regulated or assurance-heavy approval work inside SMB pricing
  • -Third-party AI/API usage bundled without agreed limits where usage is material
  • -Standard fair-use AI usage is included for normal SMB enquiry volumes. Heavy or unusual usage may be billed separately at cost or moved to a higher plan.

Prices are in AUD and include GST where GST applies. Minimum initial term: 3 months after launch, unless otherwise agreed.

Best fit and poor fit.

This service is designed for businesses with enough quote volume, job value, or admin drag to justify a managed setup and monthly support.

Good fit

Use this when...

  • You quote jobs, projects, callouts or site work.
  • Your team often chases missing details before quoting.
  • You get enquiries from Google Ads, SEO, referrals or repeat customers.
  • Photos, suburb, timing, access or urgency affect the next step.
  • You want a managed service, not a software project.
Poor fit

Do not use this first if...

  • -You only need a basic contact form.
  • -You have very low enquiry volume and low job value.
  • -You want open-ended custom software development.
  • -You need a large integration project before proving the quote request process.
  • -Your main need is governance, audit or regulatory approval support.
Request a quote request review

Send me my Quote Request Improvement Map.

Share a few details about your current quote request process. We will review whether an AI Quote Request Assistant is likely to improve enquiry quality, response speed, or team follow-up.

This is a managed setup and support service, not a software licence checkout. Final scope and pricing are confirmed after a short review.

Questions before you book or submit.

Is this just a chatbot?

No. The chat interface is only the customer-facing part. The value is in the questions, job-detail capture, clearer summary, simple lead record, notifications, monthly tuning and managed delivery.

Do you replace our estimator or sales team?

No. Your team still owns pricing, advice, availability, final scope and customer relationships. The assistant helps collect useful details before your team responds.

Can this work with our existing website?

Usually yes, subject to scoping. The first version is normally one website, selected services, agreed questions and a simple enquiry list or notification path.

Can it connect to our CRM or job system?

Light integrations can be scoped. Deep integrations should come after the quote request process is proven, unless the business case clearly justifies doing it earlier.

What if we are government, regulated or assurance-heavy?

That should be scoped separately. Governance, audit, approval, evidence or regulator-aligned work is not bundled into the standard service-business campaign offer.

Ready to stop starting every quote request from zero?

Start with the free check. If the fit is strong, the next step is a fixed-scope setup and managed monthly service.

Check my quote request