Most quote delays start before your team calls back.
Customers search, compare, check trust, ask questions, decide whether to contact you, then submit job details. The biggest friction usually happens at the exact point where the customer is ready but the website is not asking enough.
Customer searches
They compare options and check if you look relevant.Customer has questions
They want price, service fit, timing, area or process clarity.Decision to enquire
If it feels hard, slow or unclear, they leave or go cold.Details are incomplete
Your team chases job type, photos, suburb, urgency and access details.Clearer handover
The assistant creates a better summary before your team calls.From vague enquiry to clearer job summary.
This is the practical change the campaign sells: not a generic chatbot, but a managed quote request assistant that asks useful questions before your team spends time chasing details.
What many teams receive now
Customer message: "Need a quote. Please call me."
- No job type
- No suburb or site details
- No urgency or preferred timing
- No photos, plans or access notes
- Team starts from zero on callback
What your team can receive instead
Enquiry summary: Job-ready callback notes with the basics already captured.
- Service needed and job type
- Suburb, timing and urgency
- Photos or files requested where useful
- Customer contact details and preferred callback time
- Cleaner next step for the right person
If your team keeps chasing the same missing details, the enquiry process is doing too little.
This page is for service businesses where quotes depend on more than a name and phone number.
Vague quote requests
Customers submit short messages that do not give your team enough to assess the job.
Slow first response
The customer waits while your team is on site, with another customer, or closed for the day.
Paid leads go cold
Ad or SEO traffic creates enquiries, but poor detail capture weakens follow-up and conversion.
Staff chase photos
Photos, plans, measurements and access notes arrive later, often across email, SMS or WhatsApp.
Hard to prioritise
Urgent, high-value and poor-fit enquiries look similar until someone manually qualifies them.
No clean lead record
Important context stays in calls, inboxes and notes instead of a simple enquiry list your team can review.
Your website asks the right questions before your team calls.
The first version stays narrow: one website, selected services, clear question paths, a simple lead list and a manageable monthly optimisation rhythm.
The assistant helps with common questions and moves interested visitors into a clearer request.
Service, job type, suburb, urgency, preferred timing and customer details.
The page can prompt for attachments or direct the customer to the right next step.
The enquiry is easier to prioritise, reply to and prepare for.
Questions, service paths and handover notes are adjusted based on real enquiries.
Your team still owns the quote, advice and customer relationship.
The assistant does not replace your estimator, sales team or service manager. It helps collect enough detail so your team can respond with less back-and-forth.
- ✓Your team confirms price, availability and scope.
- ✓Your team handles exceptions, judgement calls and site-specific decisions.
- ✓Your team controls final customer communication.
- ✓AI Strategy Tools manages setup, tuning, monitoring and improvement within agreed scope.
Built for service businesses where job details matter.
The assistant is configured around your services, common questions, quote request flow and the information your team needs before callback.
Website question handling
Answer common service, timing, area, process and next-step questions before the customer contacts you.
Guided quote request
Ask for service type, job type, suburb, urgency, timing, photos and contact details.
Clearer enquiry summary
Send your team a practical summary they can use before calling the customer.
Simple enquiry list
Capture submissions into a simple list or tracker so leads are easier to review and follow up.
Monthly improvement
Review real enquiries, missed questions and drop-off points, then tune the flow within agreed scope.
Practical scope control
Launch a clear version first. Additional services, workflows, languages or integrations are scoped separately.
Managed AI Quote Request Assistant.
For quote-heavy service businesses that need better job, project or site details before callback. Pricing is indicative and confirmed after a short scope review.
AI Quote Request Assistant
Lower-complexity deployments may start from A$3,950 setup + A$1,090/month after scope review. Advanced deployments from A$1,390/month.
- ✓Managed assistant on one website
- ✓Up to three guided quote request paths
- ✓Job type, suburb, urgency, timing and requirement capture
- ✓Optional attachment prompt for photos, plans or documents
- ✓Simple enquiry list / tracker setup
- ✓Email or phone notification path
- ✓Monthly lead-quality review and tuning
What is not included by default
This keeps the first campaign offer simple, repeatable and commercially controlled.
- -Unlimited custom changes
- -Deep CRM, ERP or job-management integration without a separate scope
- -Multiple websites, brands or languages unless scoped
- -AI voice intake unless added later
- -Government, regulated or assurance-heavy approval work inside SMB pricing
- -Third-party AI/API usage bundled without agreed limits where usage is material
- -Standard fair-use AI usage is included for normal SMB enquiry volumes. Heavy or unusual usage may be billed separately at cost or moved to a higher plan.
Prices are in AUD and include GST where GST applies. Minimum initial term: 3 months after launch, unless otherwise agreed.
Best fit and poor fit.
This campaign is deliberately aimed at businesses with enough enquiry volume, job value or admin drag to justify a managed service.
Use this when...
- ✓You quote jobs, projects, callouts or site work.
- ✓Your team often chases missing details before quoting.
- ✓You get enquiries from Google Ads, SEO, referrals or repeat customers.
- ✓Photos, suburb, timing, access or urgency affect the next step.
- ✓You want a managed service, not a software project.
Do not use this first if...
- -You only need a basic contact form.
- -You have very low enquiry volume and low job value.
- -You want open-ended custom software development.
- -You need a large integration project before proving the enquiry flow.
- -Your main need is governance, audit or regulatory approval support.
Review my quote request flow.
Share a few details about your current quote request process. We’ll review whether an AI Quote Request Assistant is likely to improve enquiry quality, response speed, or team follow-up.
Quote Request Flow Review submitted.
15-minute scope call booked after review.
Retargeted LinkedIn visitors, workflow demo viewers and engaged account lists.
Questions before you book or submit.
Is this just a chatbot?
No. The chat interface is only the customer-facing part. The value is in the questions, job-detail capture, clearer summary, simple lead record, notifications, monthly tuning and managed delivery.
Do you replace our estimator or sales team?
No. Your team still owns pricing, advice, availability, final scope and customer relationships. The assistant helps collect useful details before your team responds.
Can this work with our existing website?
Usually yes, subject to scoping. The first version is normally one website, selected services, agreed questions and a simple enquiry list or notification path.
Can it connect to our CRM or job system?
Light integrations can be scoped. Deep integrations should come after the quote request flow is proven, unless the business case clearly justifies doing it earlier.
What if we are government, regulated or assurance-heavy?
That should be scoped separately. Governance, audit, approval, evidence or regulator-aligned work is not bundled into the standard service-business campaign offer.
Ready to stop starting every quote request from zero?
Start with a short quote flow review. If the fit is strong, the next step is a fixed-scope setup and managed monthly service.